The Potter Violin Company considers your satisfaction to be our TOP priority. We stand by our products, and will exchange or return any item within our 21 days, subject to the following terms and conditions:

New Bow & Instrument Case Return Policy

All new bows and new instrument cases may be returned for a full refund during the 21 day return period provided they remain in new condition.

All new bows and new instrument cases come with a 6 (six) month warranty against defects in quality and construction.

This policy does not apply to used bows and used instrument cases.