The Potter Violin Company considers your satisfaction to be our TOP priority. We stand by our products, and will exchange or return any item within 21 days, subject to the following terms and conditions:
Playonair Shoulder Rest
After a Playonair shoulder rest has been used, it is no longer returnable due to health reasons.
If the shoulder rest is defective, please contact Playonair directly for their warranty information. The contact information will be on your original packaging.