Trade-in Policy for Full-sized Instruments+
We will accept any one instrument in trade at the original sales price* minus a reconditioning fee if the instrument was originally purchased from The Potter Violin Company provided that:
1 - The trade is of similar instruments (i.e. violin to violin).
2 - The trade is for another instrument of greater value.
3 - The trade instrument has been reasonably well-maintained and has not suffered any significant damage.
4 - Receipts from the original sale are provided by the customer.
5 - We cannot guarantee trade-in value towards the purchase of consignment instruments.
6 - Any certificate (other than The Potter Violin Company shop appraisal) sold with an instrument must also be returned to receive full trade-in value; otherwise the cost of replacing the certificate will be deducted.
*Please note that the trade-in value of your instrument is based on the purchase price of the instrument only and excludes cases and/or bows.
Instruments will incur reconditioning fees in order to bring them up to our standards for resale and warranty. If your trade is in excellent condition, you may expect the following reconditioning fees: Violin $200.00, Viola $250.00, Cello $300.00, Bass $350.00. Any exceptions to these policies are at the sole discretion of The Potter Violin Company.
Please note that: The Trade-in instrument is due back to the store at the time you purchase your new instrument. If you are a mail-order client, you will have two weeks to return the trade-in instrument to our store. If we do not receive the trade-in instrument within the two weeks timeframe, we will charge your credit card for the value of the trade-in instrument and will assume that you are keeping it. If, at the time we receive your trade-in instrument, any additional damage or depreciation is assessed, we will charge your credit card or account accordingly. Please contact the store if you have questions.
+The trade-in policy for full-size instruments applies only to instruments valued at $20,000 or less. Please call the store for information regarding instruments valued at more than $20,000.
Trade-in policy for Fractional-Size Violins & Violas
A child usually changes instrument size approximately every two years. When you trade your fractional (1/8 through 3/4) violin or viola toward the next size, you can expect a $200 depreciation from your original instrument purchase price. This amount includes costs associated with restoring trade-in instruments to saleable condition. For example, if you paid $850 for your fractional Doetsch violin and you took good care of it (no cracks or scratches, etc.) you could expect to receive $650 as your trade-in allowance toward your next instrument. Cases and bows are purchased separately and do not retain any trade-in value.
Trade-in Policy for Bows
All fractional Pernambuco violin bows (nickel level) will be given a $100 trade-in credit. All fractional Brazilwood cello bows will be credited $75, and fractional Pernambuco bows $150. This policy is for bows traded in with the instrument and in immediately resaleable condition. The credited bow must not be warped, nor have a broken tip or worn grip. The customer will need to have those conditions corrected before the bow is eligible for the credit. The credit will be applied after the bow has been received and evaluated by The Potter Violin Company.*
All full-size pernambuco violin bows (nickel level) will be given $150, viola, $175 and cello, $200. This policy is for bows traded in with the instrument and in immediately resalable condition. The credited bow must not be warped, nor have a broken tip or worn grip. The customer will need to have those conditions corrected first before it is eligible for the credit. The credit will be applied after the bow has been received and evaluated by The Potter Violin Company.*
All silver-mounted bows up to $3000 in value can be taken in trade at 70% of the purchase price toward a bow of higher value. Antique bows with a value higher than $3000 can be taken in trade at 100% of the purchase price, less a reconditioning fee. (Flat rate of $75 for rehair and clean up; all other reconditioning would be assessed at the time of trade-in). Any certificate (other than The Potter Violin Company shop appraisal) sold with a bow must also be returned to receive full trade-in value; otherwise the cost of replacing the certificate will be deducted.
*The policy does not include rental bows.
Viola Resizing: Trade-in Exceptions
If you are trading your viola (15" to 16 1/2") toward a more expensive viola, see the full-sized instrument policy above. If you trade your viola (15" to 16 1/2") toward another adult-size viola of the same brand, there is a $400 flat fee. (This charge is for the instrument only. You keep your original case and bow.)
When you trade your fractional (1/8 through 3/4) cello outfit toward the next size, there will be $300 depreciation from your original instrument purchase price.
For example: If you paid $2,000 for your fractional cello, you could expect to receive $1,700 as your trade-value allowance. Cases, bags and bows are purchased separately and do not retain trade-in value. Instruments that have been damaged or that require maintenance or repairs would naturally incur a higher depreciation amount. A “soundpost crack,” for instance, can cost up to $800.00 to repair, and those costs do not cover depreciation of the instrument.
Please refer to our maintenance guide to learn how take care of your instrument to reduce the likelihood of unexpected repair charges.
7/8 to 4/4 Cello Exchanges
When trading back and forth between 7/8 and 4/4 size cellos of the same brand or price range, there is a $500 flat fee. This fee applies whether you are trading up or down in size and applies only to the instrument. In most instances, you would keep your same case and bow, thereby avoiding any additional costs associated with exchanging those items.